Privacy Policy for NorthBloom Ascent
At NorthBloom Ascent, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our professional development and career coaching services, whether through our website, consultations, workshops, or other interactions.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes information you voluntarily submit to us when you inquire about our services, register for a program, sign up for a newsletter, complete a form, or communicate with us. This may include your name, email address, phone number, professional background, career goals, resume, cover letter, and any other information relevant to the coaching or training services you seek.
- Usage Data: When you visit our online platform, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This helps us understand how our website is used and allows us to improve user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services, including executive coaching, leadership training, resume and cover letter optimization, interview preparation, career transition support, skill development workshops, personal branding, and networking strategies.
- To communicate with you, respond to your inquiries, and provide customer support.
- To personalize your experience and deliver content and service offerings tailored to your interests.
- To improve our online platform, services, and outreach efforts.
- To analyze usage trends and enhance the effectiveness of our professional programs.
- To detect, prevent, and address technical issues or security concerns.
- To fulfill any other purpose for which you provide it, with your consent.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., website hosting, analytics, payment processing, communication tools). These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of NorthBloom Ascent, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When your personal data is no longer required, we will securely delete or anonymize it.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Websites
Our online platform may contain links to websites or services operated by third parties. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:
- NorthBloom Ascent
- 3847 Granville Street, Suite 600
- Vancouver, British Columbia, V6H 3J5
- Canada